Target: I wanted to negotiate my **.** interest rate. M...
A Target customer review by GetHuman user GetHuman-440768 from November 27th, 2017
Background on GetHuman-440768's case
GetHuman: GetHuman-440768 - can you tell our other Target customers when your case took place?
GetHuman-440768: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-440768 a list of common Target problems)
GetHuman-440768: "Account Access" was why I was trying to call.
GetHuman-440768's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-440768: I wanted to negotiate my **.** interest rate. My credit rating is ***. Was informed they do not negotiate, and anyone I spoke with would give me the same response. My husband has low interest and gets all kinds of money back with his card. Am going to transfer my balance and close this card. Im really surprised by this feet in the sand tactic. Im outta here!
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
GetHuman-440768: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-440768: I'd give them a two out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
GetHuman-440768: For that I would say three out of five.
GetHuman: And finally- any advice for other Target customers?
GetHuman-440768: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-440768 taken from his Target customer service problem that occurred on November 20th, 2017.