I was at Target store Barry Rd & hwy *** **** A...
A Target customer review by GetHuman user ~mrbofkc from November 7th, 2017
Background on ~mrbofkc's case
GetHuman: ~mrbofkc - can you tell our other Target customers when your case took place?
~mrbofkc: Yup. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows ~mrbofkc a list of common Target problems)
~mrbofkc: "Return an Order" was why I was trying to call.
~mrbofkc's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mrbofkc: I was at Target store Barry Rd & hwy *** **** A.M. Wanted to buy gift card $*** and wanted to know if Target had a store in Colorado Springs Co. that the card could be used at. The Customer could not tell me but went to phone and left me waiting **' She did not have a list of all stores locations unbelivable but would call and find out. After waiting **' she came back and said she had a phone number for Colorado office and I could call and they could tell me. You lost a sale $*** and I don't belive I want to shop at Target in future. I can't believe you would not have a list of store locations for U.S. for reference.*Charles H Bardsley*MrBofKC@aol.com
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
~mrbofkc: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mrbofkc: I'd give them a one out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
~mrbofkc: For that I would say one out of five.
GetHuman: And finally- any advice for other Target customers?
~mrbofkc: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mrbofkc taken from his Target customer service problem that occurred on November 3rd, 2017.