Target: They do not speak English. The first time I ca...
A Target customer review by GetHuman user GetHuman-197800 from November 25th, 2017
Background on GetHuman-197800's case
GetHuman: GetHuman-197800 - can you tell our other Target customers when your case took place?
GetHuman-197800: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to Target, and if so, how?
GetHuman: And which of these common Target customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-197800 a list of common Target problems)
GetHuman-197800: "Make a purchase" was why I was trying to call.
GetHuman-197800's review of Target customer service
GetHuman: So how would you sum up your experience for GetHuman's Target customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-197800: They do not speak English. The first time I called I was hung up on because they didn't like that I could see that my items were shipped UPS and not USPS and she fought with me to say that they were shipped USPS and they plainly were not. The she spouted off some ridiculous time line for items which makes no sense because I had the date it left the Post Office. If it takes a MONTH to get to me, then there is a shipping issue. She hung up on me (I guess she has no paper to read with that answer.) Then, I called back and same thing. They couldn't understand how it states it left the post office in transit from UPS to USPS back on Nov **th. It is now December **. The package was either stolen or lost. Christmas is going to be a sad one.
GetHuman: Let's quantify your experience contacting Target. On a scale of 1 to 5, how easy is it go get help on a Target problem?
GetHuman-197800: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-197800: I'd give them a one out of five on communication.
GetHuman: And what about Target's ability to quickly and effectively address your problem?
GetHuman-197800: For that I would say five out of five.
GetHuman: And finally- any advice for other Target customers?
GetHuman-197800: Call them early in the day or late. Don't forget any personal or account information you might need for Target to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-197800 taken from his Target customer service problem that occurred on November 17th, 2017.