TaxFreeMall.net: Though costumer service personel is very profes...
A TaxFreeMall.net customer review by GetHuman user ~bjbybwjy from November 15th, 2017
Background on ~bjbybwjy's case
GetHuman: ~bjbybwjy - can you tell our other TaxFreeMall.net customers when your case took place?
~bjbybwjy: Yup. It was morning, on November 12th.
GetHuman: Did you reach out to TaxFreeMall.net, and if so, how?
GetHuman: And which of these common TaxFreeMall.net customer issues best describes the reason you wanted to talk to them?
(Shows ~bjbybwjy a list of common TaxFreeMall.net problems)
~bjbybwjy: "Complaint" was why I was trying to call.
~bjbybwjy's review of TaxFreeMall.net customer service
GetHuman: So how would you sum up your experience for GetHuman's TaxFreeMall.net customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bjbybwjy: Though costumer service personel is very professional, the quality of the calling system hardward is so poor and can not garantee continuous voice * out of ** time when I made several calls between Jan to Mar.
GetHuman: Let's quantify your experience contacting TaxFreeMall.net. On a scale of 1 to 5, how easy is it go get help on a TaxFreeMall.net problem?
~bjbybwjy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bjbybwjy: I'd give them a two out of five on communication.
GetHuman: And what about TaxFreeMall.net's ability to quickly and effectively address your problem?
~bjbybwjy: For that I would say five out of five.
GetHuman: And finally- any advice for other TaxFreeMall.net customers?
~bjbybwjy: Call them early in the day or late. Don't forget any personal or account information you might need for TaxFreeMall.net to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bjbybwjy taken from his TaxFreeMall.net customer service problem that occurred on November 12th, 2017.
TaxFreeMall.net
3.00 of 5 stars | 1 reviews
~bjbybwjy's TaxFreeMall.net Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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