Taxi-pass.com: Outrageous! I caught on quick that I would not...
A Taxi-pass.com customer review by GetHuman user ~Ticked.in.Nashville from November 22nd, 2017
Background on ~Ticked.in.Nashville's case
GetHuman: ~Ticked.in.Nashville - can you tell our other Taxi-pass.com customers when your case took place?
~Ticked.in.Nashville: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to Taxi-pass.com, and if so, how?
GetHuman: And which of these common Taxi-pass.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Ticked.in.Nashville a list of common Taxi-pass.com problems)
~Ticked.in.Nashville: "Cancel booking" was why I was trying to call.
~Ticked.in.Nashville's review of Taxi-pass.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Taxi-pass.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ticked.in.Nashville: Outrageous! I caught on quick that I would not get a person. I agree with the person who said don't pay with credit. If you can't get to an ATM before you ride, WALK! My charge has not appeared yet. The way my receipt was done by the driver was bad, too. I got caught up in this situation due to the taxi stand at the airport. The cab I was ushered into was not my company of choice. In the future, I will always call and reserve a ride in advance.
GetHuman: Let's quantify your experience contacting Taxi-pass.com. On a scale of 1 to 5, how easy is it go get help on a Taxi-pass.com problem?
~Ticked.in.Nashville: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ticked.in.Nashville: I'd give them a four out of five on communication.
GetHuman: And what about Taxi-pass.com's ability to quickly and effectively address your problem?
~Ticked.in.Nashville: For that I would say one out of five.
GetHuman: And finally- any advice for other Taxi-pass.com customers?
~Ticked.in.Nashville: Call them early in the day or late. Don't forget any personal or account information you might need for Taxi-pass.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ticked.in.Nashville taken from his Taxi-pass.com customer service problem that occurred on November 18th, 2017.