Taylor Bean & Whitaker: Didn't even get a live person. It was a stupid...
A Taylor Bean & Whitaker customer review by GetHuman user GetHuman-434606 from November 27th, 2017
Background on GetHuman-434606's case
GetHuman: GetHuman-434606 - can you tell our other Taylor Bean & Whitaker customers when your case took place?
GetHuman-434606: Sure. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Taylor Bean & Whitaker, and if so, how?
GetHuman: And which of these common Taylor Bean & Whitaker customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-434606 a list of common Taylor Bean & Whitaker problems)
GetHuman-434606: "Update account information" was why I was trying to call.
GetHuman-434606's review of Taylor Bean & Whitaker customer service
GetHuman: So how would you sum up your experience for GetHuman's Taylor Bean & Whitaker customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-434606: Didn't even get a live person. It was a stupid automated voice telling me that I won a bunch of **** and to have my cc ready to buy!! Hate it!!
GetHuman: Let's quantify your experience contacting Taylor Bean & Whitaker. On a scale of 1 to 5, how easy is it go get help on a Taylor Bean & Whitaker problem?
GetHuman-434606: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-434606: I'd give them a one out of five on communication.
GetHuman: And what about Taylor Bean & Whitaker's ability to quickly and effectively address your problem?
GetHuman-434606: For that I would say two out of five.
GetHuman: And finally- any advice for other Taylor Bean & Whitaker customers?
GetHuman-434606: Call them early in the day or late. Don't forget any personal or account information you might need for Taylor Bean & Whitaker to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-434606 taken from his Taylor Bean & Whitaker customer service problem that occurred on November 22nd, 2017.