Tbaytel: This is terrible I have not able to receive my...
A Tbaytel customer review by GetHuman user ~Paul Bayda from November 20th, 2017
Background on ~Paul Bayda's case
GetHuman: ~Paul Bayda - can you tell our other Tbaytel customers when your case took place?
~Paul Bayda: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to Tbaytel, and if so, how?
GetHuman: And which of these common Tbaytel customer issues best describes the reason you wanted to talk to them?
(Shows ~Paul Bayda a list of common Tbaytel problems)
~Paul Bayda: "Update account information" was why I was trying to call.
~Paul Bayda's review of Tbaytel customer service
GetHuman: So how would you sum up your experience for GetHuman's Tbaytel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Paul Bayda: This is terrible I have not able to receive my email for * days,I just came over from Shaw and may be going back if this continues I have lost phone ,TV & email why would u monitor my email????
GetHuman: Let's quantify your experience contacting Tbaytel. On a scale of 1 to 5, how easy is it go get help on a Tbaytel problem?
~Paul Bayda: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Paul Bayda: I'd give them a one out of five on communication.
GetHuman: And what about Tbaytel's ability to quickly and effectively address your problem?
~Paul Bayda: For that I would say two out of five.
GetHuman: And finally- any advice for other Tbaytel customers?
~Paul Bayda: Call them early in the day or late. Don't forget any personal or account information you might need for Tbaytel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Paul Bayda taken from his Tbaytel customer service problem that occurred on November 13th, 2017.
Tbaytel
1.00 of 5 stars | 1 reviews
~Paul Bayda's Tbaytel Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars
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