Tbdress: I get a homecoming dress for my daughter while...
A Tbdress customer review by GetHuman user ~Miss Ann from November 13th, 2017
Background on ~Miss Ann's case
GetHuman: ~Miss Ann - can you tell our other Tbdress customers when your case took place?
~Miss Ann: Yes. It was afternoon, on November 9th.
GetHuman: Did you reach out to Tbdress, and if so, how?
GetHuman: And which of these common Tbdress customer issues best describes the reason you wanted to talk to them?
(Shows ~Miss Ann a list of common Tbdress problems)
~Miss Ann: "Returns" was why I was trying to contact.
~Miss Ann's review of Tbdress customer service
GetHuman: So how would you sum up your experience for GetHuman's Tbdress customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Miss Ann: I get a homecoming dress for my daughter while it is reach here after * weeks, I am really do not happy with the experience while I had the say the quality is okay and my daughter love the dress very much, then I contact them by the call, they apologized to me and give me $** coupon back for the delay , I accepted it and wish they could do the shipping works better in the future.
GetHuman: Let's quantify your experience contacting Tbdress. On a scale of 1 to 5, how easy is it go get help on a Tbdress problem?
~Miss Ann: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Miss Ann: I'd give them a five out of five on communication.
GetHuman: And what about Tbdress's ability to quickly and effectively address your problem?
~Miss Ann: For that I would say three out of five.
GetHuman: And finally- any advice for other Tbdress customers?
~Miss Ann: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Tbdress to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Miss Ann taken from his Tbdress customer service problem that occurred on November 9th, 2017.