Teac Electronics: Worst quality service - or should I say, zero q...
A Teac Electronics customer review by GetHuman user ~richard from November 28th, 2017
Background on ~richard's case
GetHuman: ~richard - can you tell our other Teac Electronics customers when your case took place?
~richard: Yup. It was evening, on November 23rd.
GetHuman: Did you reach out to Teac Electronics, and if so, how?
GetHuman: And which of these common Teac Electronics customer issues best describes the reason you wanted to talk to them?
(Shows ~richard a list of common Teac Electronics problems)
~richard: "Repairs" was why I was trying to call.
~richard's review of Teac Electronics customer service
GetHuman: So how would you sum up your experience for GetHuman's Teac Electronics customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~richard: Worst quality service - or should I say, zero quality service. I am a QA engineer and have never seen anything this sorry.
GetHuman: Let's quantify your experience contacting Teac Electronics. On a scale of 1 to 5, how easy is it go get help on a Teac Electronics problem?
~richard: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~richard: I'd give them a three out of five on communication.
GetHuman: And what about Teac Electronics's ability to quickly and effectively address your problem?
~richard: For that I would say one out of five.
GetHuman: And finally- any advice for other Teac Electronics customers?
~richard: Call them early in the day or late. Don't forget any personal or account information you might need for Teac Electronics to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~richard taken from his Teac Electronics customer service problem that occurred on November 23rd, 2017.
Teac Electronics
1.00 of 5 stars | 9 reviews
~richard's Teac Electronics Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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