Tele2: Tele * customer service are realy shame for Swe...
A Tele2 customer review by GetHuman user ~yoda from November 27th, 2017
Background on ~yoda's case
GetHuman: ~yoda - can you tell our other Tele2 customers when your case took place?
~yoda: Yes. It was evening, on November 20th.
GetHuman: Did you reach out to Tele2, and if so, how?
GetHuman: And which of these common Tele2 customer issues best describes the reason you wanted to talk to them?
(Shows ~yoda a list of common Tele2 problems)
~yoda: "None of those really matches why I wanted to call Tele2 that day." was why I was trying to call.
~yoda's review of Tele2 customer service
GetHuman: So how would you sum up your experience for GetHuman's Tele2 customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~yoda: Tele * customer service are realy shame for Sweden,function like in Africa,nobody can not contradict me!!!!!
GetHuman: Let's quantify your experience contacting Tele2. On a scale of 1 to 5, how easy is it go get help on a Tele2 problem?
~yoda: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~yoda: I'd give them a four out of five on communication.
GetHuman: And what about Tele2's ability to quickly and effectively address your problem?
~yoda: For that I would say one out of five.
GetHuman: And finally- any advice for other Tele2 customers?
~yoda: Call them early in the day or late. Don't forget any personal or account information you might need for Tele2 to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~yoda taken from his Tele2 customer service problem that occurred on November 20th, 2017.
Tele2
1.00 of 5 stars | 10 reviews
~yoda's Tele2 Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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