Telecheck: I write too many checks, I wrote a check more t...
A Telecheck customer review by GetHuman user ~pman1 from November 15th, 2017
Background on ~pman1's case
GetHuman: ~pman1 - can you tell our other Telecheck customers when your case took place?
~pman1: Yeah. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~pman1 a list of common Telecheck problems)
~pman1: "Update Account Info" was why I was trying to call.
~pman1's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pman1: I write too many checks, I wrote a check more than the usual amount to a grocery store, they didn't have enough history on my check writing history, I asked for cash back: these are some of the reasons my check was denied. basically what is being said is we don't want you or anyone writing checks anymore and this is how we are going to stop you. Telecheck doesn't work with the companies they represent 'walmart, foodlion' but they alone decide whether or not they want to allow you to make a purchase at places you have likely been shopping for years and very much likely been writing checks to for years. say goodbye to checks soon... and then cash...
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~pman1: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pman1: I'd give them a two out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~pman1: For that I would say three out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~pman1: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pman1 taken from his Telecheck customer service problem that occurred on November 9th, 2017.