Telecheck: This number is only good during business hours...
A Telecheck customer review by GetHuman user GetHuman-136093 from November 18th, 2017
Background on GetHuman-136093's case
GetHuman: GetHuman-136093 - can you tell our other Telecheck customers when your case took place?
GetHuman-136093: Yup. It was evening, on November 12th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-136093 a list of common Telecheck problems)
GetHuman-136093: "Check Credit Report" was why I was trying to call.
GetHuman-136093's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-136093: This number is only good during business hours mon thru fri minus a long lunch hour. I called on a Sunday. tried the next number on the list ***-***-**** And it was answered promptly. they ask for all your checking and personal info which is scary but I hope it was legit. The info she gave me seemed to match my situation - a check that was cleared by the bank but still my checks are getting denied. She said there is a wait period of * to ** business days to clear your negative report from telechek.
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
GetHuman-136093: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-136093: I'd give them a four out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
GetHuman-136093: For that I would say five out of five.
GetHuman: And finally- any advice for other Telecheck customers?
GetHuman-136093: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-136093 taken from his Telecheck customer service problem that occurred on November 12th, 2017.