Telecheck: horrible service!! the service rep took so long...
A Telecheck customer review by GetHuman user ~nyle chojnacki from November 19th, 2017
Background on ~nyle chojnacki's case
GetHuman: ~nyle chojnacki - can you tell our other Telecheck customers when your case took place?
~nyle chojnacki: Yup. It was morning, on November 11th.
GetHuman: Did you reach out to Telecheck, and if so, how?
GetHuman: And which of these common Telecheck customer issues best describes the reason you wanted to talk to them?
(Shows ~nyle chojnacki a list of common Telecheck problems)
~nyle chojnacki: "Eligibility question" was why I was trying to call.
~nyle chojnacki's review of Telecheck customer service
GetHuman: So how would you sum up your experience for GetHuman's Telecheck customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nyle chojnacki: horrible service!! the service rep took so long i left a cart of groceries at the store. its nice to know if you lose your debit card checks are worthless!!!!!!! complete waste of time calling this company or using them might as well just say no checks........
GetHuman: Let's quantify your experience contacting Telecheck. On a scale of 1 to 5, how easy is it go get help on a Telecheck problem?
~nyle chojnacki: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nyle chojnacki: I'd give them a five out of five on communication.
GetHuman: And what about Telecheck's ability to quickly and effectively address your problem?
~nyle chojnacki: For that I would say three out of five.
GetHuman: And finally- any advice for other Telecheck customers?
~nyle chojnacki: Call them early in the day or late. Don't forget any personal or account information you might need for Telecheck to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nyle chojnacki taken from his Telecheck customer service problem that occurred on November 11th, 2017.