Tenet Healthcare Corporation: I am filing a job application to a hospital on...
A Tenet Healthcare Corporation customer review by GetHuman user ~tokada from November 22nd, 2017
Background on ~tokada's case
GetHuman: ~tokada - can you tell our other Tenet Healthcare Corporation customers when your case took place?
~tokada: Yup. It was afternoon, on November 18th.
GetHuman: Did you reach out to Tenet Healthcare Corporation, and if so, how?
GetHuman: And which of these common Tenet Healthcare Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~tokada a list of common Tenet Healthcare Corporation problems)
~tokada: "Make/Chase a claim" was why I was trying to call.
~tokada's review of Tenet Healthcare Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Tenet Healthcare Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tokada: I am filing a job application to a hospital on your web site, and when I asked the operator to transfer me to the tech support, no one answered but telling me to email instead. I can not imagine how could no one actually work on the phone for customer service.**My issue is I'm trying to upload the attachment but because previous ** files are there already, I am not able to upload the new one. Unfortunately, there is NO icon to delete previous files and yet the website keeps telling me to delete the previously uploaded files to upload the new ones. **It's such a mess on your website and users.
GetHuman: Let's quantify your experience contacting Tenet Healthcare Corporation. On a scale of 1 to 5, how easy is it go get help on a Tenet Healthcare Corporation problem?
~tokada: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tokada: I'd give them a one out of five on communication.
GetHuman: And what about Tenet Healthcare Corporation's ability to quickly and effectively address your problem?
~tokada: For that I would say one out of five.
GetHuman: And finally- any advice for other Tenet Healthcare Corporation customers?
~tokada: Call them early in the day or late. Don't forget any personal or account information you might need for Tenet Healthcare Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tokada taken from his Tenet Healthcare Corporation customer service problem that occurred on November 18th, 2017.