Tennessee Department of Revenue: wow - extremely slow* several minutes to look u...
A Tennessee Department of Revenue customer review by GetHuman user GetHuman-335067 from November 19th, 2017
Background on GetHuman-335067's case
GetHuman: GetHuman-335067 - can you tell our other Tennessee Department of Revenue customers when your case took place?
GetHuman-335067: Yeah. It was morning, on November 12th.
GetHuman: Did you reach out to Tennessee Department of Revenue, and if so, how?
GetHuman: And which of these common Tennessee Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-335067 a list of common Tennessee Department of Revenue problems)
GetHuman-335067: "None of those really matches why I wanted to call Tennessee Department of Revenue that day." was why I was trying to call.
GetHuman-335067's review of Tennessee Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Tennessee Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-335067: wow - extremely slow* several minutes to look up name, several more for middle name, etc.* ** minutes, and still looking* heard breathing and footsteps for several minutes between short responses or questions. Have a book to read.
GetHuman: Let's quantify your experience contacting Tennessee Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Tennessee Department of Revenue problem?
GetHuman-335067: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-335067: I'd give them a four out of five on communication.
GetHuman: And what about Tennessee Department of Revenue's ability to quickly and effectively address your problem?
GetHuman-335067: For that I would say five out of five.
GetHuman: And finally- any advice for other Tennessee Department of Revenue customers?
GetHuman-335067: Call them early in the day or late. Don't forget any personal or account information you might need for Tennessee Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-335067 taken from his Tennessee Department of Revenue customer service problem that occurred on November 12th, 2017.
Tennessee Department of Revenue
5.00 of 5 stars | 8 reviews
GetHuman-335067's Tennessee Department of Revenue Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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