Tennis-Warehouse.com: Tennis warehouse has failed to acknowledge my c...
A Tennis-Warehouse.com customer review by GetHuman user ~jason234 from November 26th, 2017
Background on ~jason234's case
GetHuman: ~jason234 - can you tell our other Tennis-Warehouse.com customers when your case took place?
~jason234: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to Tennis-Warehouse.com, and if so, how?
GetHuman: And which of these common Tennis-Warehouse.com customer issues best describes the reason you wanted to talk to them?
(Shows ~jason234 a list of common Tennis-Warehouse.com problems)
~jason234: "Warranty claim" was why I was trying to call.
~jason234's review of Tennis-Warehouse.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Tennis-Warehouse.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jason234: Tennis warehouse has failed to acknowledge my complain regarding a misrepresentation of one of their products, in this case, tennis strings. What I find disgusting and lacking in common sense is that they should have agreed in compensating with just a couple of string sets. However, this was beyond their reason, and consequently have started to build a bad reputation for themselves.
GetHuman: Let's quantify your experience contacting Tennis-Warehouse.com. On a scale of 1 to 5, how easy is it go get help on a Tennis-Warehouse.com problem?
~jason234: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jason234: I'd give them a one out of five on communication.
GetHuman: And what about Tennis-Warehouse.com's ability to quickly and effectively address your problem?
~jason234: For that I would say one out of five.
GetHuman: And finally- any advice for other Tennis-Warehouse.com customers?
~jason234: Call them early in the day or late. Don't forget any personal or account information you might need for Tennis-Warehouse.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jason234 taken from his Tennis-Warehouse.com customer service problem that occurred on November 19th, 2017.
Tennis-Warehouse.com
2.00 of 5 stars | 3 reviews
~jason234's Tennis-Warehouse.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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