Texas Instruments: I was having trouble hearing since the voice on...
A Texas Instruments customer review by GetHuman user ~hexafraction from November 23rd, 2017
Background on ~hexafraction's case
GetHuman: ~hexafraction - can you tell our other Texas Instruments customers when your case took place?
~hexafraction: Yes I can. It was evening, on November 15th.
GetHuman: Did you reach out to Texas Instruments, and if so, how?
GetHuman: And which of these common Texas Instruments customer issues best describes the reason you wanted to talk to them?
(Shows ~hexafraction a list of common Texas Instruments problems)
~hexafraction: "Technical support" was why I was trying to call.
~hexafraction's review of Texas Instruments customer service
GetHuman: So how would you sum up your experience for GetHuman's Texas Instruments customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~hexafraction: I was having trouble hearing since the voice on the other end was faint, but it was clear that the person was knowledgeable, and not outsourced to a different continent. If I had a louder phone, it would have been *** all the way.
GetHuman: Let's quantify your experience contacting Texas Instruments. On a scale of 1 to 5, how easy is it go get help on a Texas Instruments problem?
~hexafraction: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~hexafraction: I'd give them a five out of five on communication.
GetHuman: And what about Texas Instruments's ability to quickly and effectively address your problem?
~hexafraction: For that I would say three out of five.
GetHuman: And finally- any advice for other Texas Instruments customers?
~hexafraction: Call them early in the day or late. Don't forget any personal or account information you might need for Texas Instruments to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~hexafraction taken from his Texas Instruments customer service problem that occurred on November 15th, 2017.
Texas Instruments
5.00 of 5 stars | 7 reviews
~hexafraction's Texas Instruments Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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