Texas Workforce Commission - Unemployment Benefits: I called to find out for the *th time why I hav...

A Texas Workforce Commission - Unemployment Benefits customer review by GetHuman user ~tinajenkins56 from November 27th, 2017

Background on ~tinajenkins56's case

GetHuman: ~tinajenkins56 - can you tell our other Texas Workforce Commission - Unemployment Benefits customers when your case took place?
~tinajenkins56: Yup. It was afternoon, on November 24th.
GetHuman: Did you reach out to Texas Workforce Commission - Unemployment Benefits, and if so, how?
~tinajenkins56: I used the 800-939-6631 number I found for on the GetHuman Texas Workforce Commission - Unemployment Benefits customer phone number page I was on: Texas Workforce Commission - Unemployment Benefits Customer Service Phone Number
GetHuman: And which of these common Texas Workforce Commission - Unemployment Benefits customer issues best describes the reason you wanted to talk to them?
(Shows ~tinajenkins56 a list of common Texas Workforce Commission - Unemployment Benefits problems)
~tinajenkins56: "Collecting benefits" was why I was trying to call.

~tinajenkins56's review of Texas Workforce Commission - Unemployment Benefits customer service

GetHuman: So how would you sum up your experience for GetHuman's Texas Workforce Commission - Unemployment Benefits customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tinajenkins56: I called to find out for the *th time why I have not received beneifits. The lady stated it was under review that my employer sent a statement stating that I was not laid off. I call my employer and asked what was going on with that. He statedthat he sent the texas unemployment a statement stated that I was laid off with dates and reasons etc.I have copies of what he sent May **th stating just that. Bottom line I was lied to today.
GetHuman: Let's quantify your experience contacting Texas Workforce Commission - Unemployment Benefits. On a scale of 1 to 5, how easy is it go get help on a Texas Workforce Commission - Unemployment Benefits problem?
~tinajenkins56: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tinajenkins56: I'd give them a two out of five on communication.
GetHuman: And what about Texas Workforce Commission - Unemployment Benefits's ability to quickly and effectively address your problem?
~tinajenkins56: For that I would say five out of five.
GetHuman: And finally- any advice for other Texas Workforce Commission - Unemployment Benefits customers?
~tinajenkins56: Call them early in the day or late. Don't forget any personal or account information you might need for Texas Workforce Commission - Unemployment Benefits to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tinajenkins56 taken from his Texas Workforce Commission - Unemployment Benefits customer service problem that occurred on November 24th, 2017.

Texas Workforce Commission - Unemployment Benefits

1.80 of 5 stars | 34 reviews

~tinajenkins56's Texas Workforce Commission - Unemployment Benefits Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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