The Baltimore Sun: I am trying to track an article when I visited...
A The Baltimore Sun customer review by GetHuman user ~Robert McDarren from November 24th, 2017
Background on ~Robert McDarren's case
GetHuman: ~Robert McDarren - can you tell our other The Baltimore Sun customers when your case took place?
~Robert McDarren: Yeah. It was morning, on November 17th.
GetHuman: Did you reach out to The Baltimore Sun, and if so, how?
GetHuman: And which of these common The Baltimore Sun customer issues best describes the reason you wanted to talk to them?
(Shows ~Robert McDarren a list of common The Baltimore Sun problems)
~Robert McDarren: "Cancel subscription" was why I was trying to call.
~Robert McDarren's review of The Baltimore Sun customer service
GetHuman: So how would you sum up your experience for GetHuman's The Baltimore Sun customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Robert McDarren: I am trying to track an article when I visited the US on a ship of which my father was the Captain. There was an article published in October of **** relating to the rock and roll music I was playing over the tug hailer headed 'Rock and Roll Ship Hits Baltimore. I was **. I really wasn't given any help other than to be told that your archives only go back to ****
GetHuman: Let's quantify your experience contacting The Baltimore Sun. On a scale of 1 to 5, how easy is it go get help on a The Baltimore Sun problem?
~Robert McDarren: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Robert McDarren: I'd give them a five out of five on communication.
GetHuman: And what about The Baltimore Sun's ability to quickly and effectively address your problem?
~Robert McDarren: For that I would say three out of five.
GetHuman: And finally- any advice for other The Baltimore Sun customers?
~Robert McDarren: Call them early in the day or late. Don't forget any personal or account information you might need for The Baltimore Sun to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Robert McDarren taken from his The Baltimore Sun customer service problem that occurred on November 17th, 2017.