The Boston Herald: wanted to fix a spelling in the death notices y...
A The Boston Herald customer review by GetHuman user ~Lynne Packer from November 14th, 2017
Background on ~Lynne Packer's case
GetHuman: ~Lynne Packer - can you tell our other The Boston Herald customers when your case took place?
~Lynne Packer: Yes I can. It was middle of the night, on November 6th.
GetHuman: Did you reach out to The Boston Herald, and if so, how?
GetHuman: And which of these common The Boston Herald customer issues best describes the reason you wanted to talk to them?
(Shows ~Lynne Packer a list of common The Boston Herald problems)
~Lynne Packer: "Lower my bill" was why I was trying to call.
~Lynne Packer's review of The Boston Herald customer service
GetHuman: So how would you sum up your experience for GetHuman's The Boston Herald customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lynne Packer: wanted to fix a spelling in the death notices yet there is no one that works on the weekend*my number is ***-***-**** RE John Kalinowski
GetHuman: Let's quantify your experience contacting The Boston Herald. On a scale of 1 to 5, how easy is it go get help on a The Boston Herald problem?
~Lynne Packer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lynne Packer: I'd give them a four out of five on communication.
GetHuman: And what about The Boston Herald's ability to quickly and effectively address your problem?
~Lynne Packer: For that I would say three out of five.
GetHuman: And finally- any advice for other The Boston Herald customers?
~Lynne Packer: Call them early in the day or late. Don't forget any personal or account information you might need for The Boston Herald to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lynne Packer taken from his The Boston Herald customer service problem that occurred on November 6th, 2017.
The Boston Herald
2.00 of 5 stars | 8 reviews
~Lynne Packer's The Boston Herald Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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