The Cheesecake Factory, Inc.: Our waitress (Orland Park,IL)had a cold soar(he...
A The Cheesecake Factory, Inc. customer review by GetHuman user ~kathyte from November 17th, 2017
Background on ~kathyte's case
GetHuman: ~kathyte - can you tell our other The Cheesecake Factory, Inc. customers when your case took place?
~kathyte: Sure. It was afternoon, on November 13th.
GetHuman: Did you reach out to The Cheesecake Factory, Inc., and if so, how?
GetHuman: And which of these common The Cheesecake Factory, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~kathyte a list of common The Cheesecake Factory, Inc. problems)
~kathyte: "Make a reservation" was why I was trying to contact.
~kathyte's review of The Cheesecake Factory, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's The Cheesecake Factory, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kathyte: Our waitress (Orland Park,IL)had a cold soar(herpies???) on her lip. I hope when she spoke to us, spit didn't accidentally land on our utensils. That would be embarrassing for me if I had to explain how I got herpies to people for decades to come.
GetHuman: Let's quantify your experience contacting The Cheesecake Factory, Inc.. On a scale of 1 to 5, how easy is it go get help on a The Cheesecake Factory, Inc. problem?
~kathyte: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kathyte: I'd give them a two out of five on communication.
GetHuman: And what about The Cheesecake Factory, Inc.'s ability to quickly and effectively address your problem?
~kathyte: For that I would say three out of five.
GetHuman: And finally- any advice for other The Cheesecake Factory, Inc. customers?
~kathyte: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for The Cheesecake Factory, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kathyte taken from his The Cheesecake Factory, Inc. customer service problem that occurred on November 13th, 2017.
The Cheesecake Factory, Inc.
4.00 of 5 stars | 1 reviews
~kathyte's The Cheesecake Factory, Inc. Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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