The Classy Home: Can't get my items delivered, now they're out f...

A The Classy Home customer review by GetHuman user ~pissedoffhousewife from November 24th, 2017

Background on ~pissedoffhousewife's case

GetHuman: ~pissedoffhousewife - can you tell our other The Classy Home customers when your case took place?
~pissedoffhousewife: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to The Classy Home, and if so, how?
~pissedoffhousewife: I used the 718-388-7516 number I found for on the GetHuman The Classy Home customer phone number page I was on: The Classy Home Customer Service Phone Number
GetHuman: And which of these common The Classy Home customer issues best describes the reason you wanted to talk to them?
(Shows ~pissedoffhousewife a list of common The Classy Home problems)
~pissedoffhousewife: "Complaint" was why I was trying to call.

~pissedoffhousewife's review of The Classy Home customer service

GetHuman: So how would you sum up your experience for GetHuman's The Classy Home customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissedoffhousewife: Can't get my items delivered, now they're out for the next ** days for Sukkot, so I can't even get anyone to approve my request to pickup my items instead of fighting with the delivery company. I will never use them again.
GetHuman: Let's quantify your experience contacting The Classy Home. On a scale of 1 to 5, how easy is it go get help on a The Classy Home problem?
~pissedoffhousewife: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissedoffhousewife: I'd give them a three out of five on communication.
GetHuman: And what about The Classy Home's ability to quickly and effectively address your problem?
~pissedoffhousewife: For that I would say five out of five.
GetHuman: And finally- any advice for other The Classy Home customers?
~pissedoffhousewife: Call them early in the day or late. Don't forget any personal or account information you might need for The Classy Home to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissedoffhousewife taken from his The Classy Home customer service problem that occurred on November 15th, 2017.

The Classy Home

5.00 of 5 stars | 14 reviews

~pissedoffhousewife's The Classy Home Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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