The Color Run: won't take my online registration
A The Color Run customer review by GetHuman user GetHuman44366 from December 7th, 2017
Background on GetHuman44366's case
GetHuman: GetHuman44366 - can you tell our other The Color Run customers when your case took place?
GetHuman44366: Yup. It was evening, on December 4th.
GetHuman: Did you reach out to The Color Run, and if so, how?
GetHuman: And which of these common The Color Run customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman44366 a list of common The Color Run problems)
GetHuman44366: "Complaint" was why I was trying to call.
GetHuman44366's review of The Color Run customer service
GetHuman: So how would you sum up your experience for GetHuman's The Color Run customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman44366: won't take my online registration
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman44366: I fill out the online registration form, click continue, nothing happens.
GetHuman: Let's quantify your experience contacting The Color Run. On a scale of 1 to 5, how easy is it go get help on a The Color Run problem?
GetHuman44366: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman44366: I'd give them a five out of five on communication.
GetHuman: And what about The Color Run's ability to quickly and effectively address your problem?
GetHuman44366: For that I would say five out of five.
GetHuman: And finally- any advice for other The Color Run customers?
GetHuman44366: Call them early in the day or late. Don't forget any personal or account information you might need for The Color Run to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman44366 taken from his The Color Run customer service problem that occurred on December 4th, 2017.
The Color Run
4.00 of 5 stars | 3 reviews
GetHuman44366's The Color Run Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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