The Columbus Dispatch: Delivery problem

A The Columbus Dispatch customer review by GetHuman user GetHuman-sandyfi from December 7th, 2017

Background on GetHuman-sandyfi's case

GetHuman: GetHuman-sandyfi - can you tell our other The Columbus Dispatch customers when your case took place?
GetHuman-sandyfi: Yeah. It was late at night, on December 4th.
GetHuman: Did you reach out to The Columbus Dispatch, and if so, how?
GetHuman-sandyfi: I used the 877-734-7728 number I found for on the GetHuman The Columbus Dispatch customer phone number page I was on: The Columbus Dispatch Customer Service Phone Number
GetHuman: And which of these common The Columbus Dispatch customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-sandyfi a list of common The Columbus Dispatch problems)
GetHuman-sandyfi: "Complaint" was why I was trying to call.

GetHuman-sandyfi's review of The Columbus Dispatch customer service

GetHuman: So how would you sum up your experience for GetHuman's The Columbus Dispatch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-sandyfi: Delivery problem
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-sandyfi: I did not get my newspaper today.
GetHuman: Let's quantify your experience contacting The Columbus Dispatch. On a scale of 1 to 5, how easy is it go get help on a The Columbus Dispatch problem?
GetHuman-sandyfi: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-sandyfi: I'd give them a one out of five on communication.
GetHuman: And what about The Columbus Dispatch's ability to quickly and effectively address your problem?
GetHuman-sandyfi: For that I would say one out of five.
GetHuman: And finally- any advice for other The Columbus Dispatch customers?
GetHuman-sandyfi: Call them early in the day or late. Don't forget any personal or account information you might need for The Columbus Dispatch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-sandyfi taken from his The Columbus Dispatch customer service problem that occurred on December 4th, 2017.

The Columbus Dispatch

2.33 of 5 stars | 22 reviews

GetHuman-sandyfi's The Columbus Dispatch Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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