The IRS: All humans have been sequestered. The phone sy...

A The IRS customer review by GetHuman user ~Unhelped as planned from November 20th, 2017

Background on ~Unhelped as planned's case

GetHuman: ~Unhelped as planned - can you tell our other The IRS customers when your case took place?
~Unhelped as planned: Sure. It was afternoon, on November 13th.
GetHuman: Did you reach out to The IRS, and if so, how?
~Unhelped as planned: I used the 800-829-1040 number I found for on the GetHuman The IRS customer phone number page I was on: The IRS Customer Service Phone Number
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhelped as planned a list of common The IRS problems)
~Unhelped as planned: "Fraud" was why I was trying to call.

~Unhelped as planned's review of The IRS customer service

GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhelped as planned: All humans have been sequestered. The phone systems are a distraction from the ** years bankrupt Gov. You made history with your vote, did'nt you dummies.
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~Unhelped as planned: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhelped as planned: I'd give them a one out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~Unhelped as planned: For that I would say four out of five.
GetHuman: And finally- any advice for other The IRS customers?
~Unhelped as planned: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhelped as planned taken from his The IRS customer service problem that occurred on November 13th, 2017.

The IRS

2.27 of 5 stars | 1688 reviews

~Unhelped as planned's The IRS Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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