Any question you ask, they send the irs link an...
A The IRS customer review by GetHuman user ~Virginia Resident from November 21st, 2017
Background on ~Virginia Resident's case
GetHuman: ~Virginia Resident - can you tell our other The IRS customers when your case took place?
~Virginia Resident: Yup. It was morning, on November 14th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Virginia Resident a list of common The IRS problems)
~Virginia Resident: "Account access" was why I was trying to call.
~Virginia Resident's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Virginia Resident: Any question you ask, they send the irs link and tell me to read that. They wont answer anything else.
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~Virginia Resident: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Virginia Resident: I'd give them a three out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~Virginia Resident: For that I would say two out of five.
GetHuman: And finally- any advice for other The IRS customers?
~Virginia Resident: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Virginia Resident taken from his The IRS customer service problem that occurred on November 14th, 2017.