The IRS: Choose the option to have them call me back, di...
A The IRS customer review by GetHuman user ~Little Campbell from November 26th, 2017
Background on ~Little Campbell 's case
GetHuman: ~Little Campbell - can you tell our other The IRS customers when your case took place?
~Little Campbell : Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Little Campbell a list of common The IRS problems)
~Little Campbell : "Track My Refund" was why I was trying to call.
~Little Campbell 's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Little Campbell : Choose the option to have them call me back, didn't get any call at all during the whole day. Requested few times, see the bad kept on loading but no result at all.
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~Little Campbell : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Little Campbell : I'd give them a four out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~Little Campbell : For that I would say five out of five.
GetHuman: And finally- any advice for other The IRS customers?
~Little Campbell : Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Little Campbell taken from his The IRS customer service problem that occurred on November 22nd, 2017.