The IRS: Everything is freaking automated or go to the w...

A The IRS customer review by GetHuman user ~Miss Annoyed from November 20th, 2017

Background on ~Miss Annoyed's case

GetHuman: ~Miss Annoyed - can you tell our other The IRS customers when your case took place?
~Miss Annoyed: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to The IRS, and if so, how?
~Miss Annoyed: I used the 800-829-1040 number I found for on the GetHuman The IRS customer phone number page I was on: The IRS Customer Service Phone Number
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Miss Annoyed a list of common The IRS problems)
~Miss Annoyed: "Setup Payment Arrangement" was why I was trying to call.

~Miss Annoyed's review of The IRS customer service

GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Miss Annoyed: Everything is freaking automated or go to the website!What happened to speaking to a freaking person! Im annoyed!
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~Miss Annoyed: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Miss Annoyed: I'd give them a two out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~Miss Annoyed: For that I would say three out of five.
GetHuman: And finally- any advice for other The IRS customers?
~Miss Annoyed: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Miss Annoyed taken from his The IRS customer service problem that occurred on November 16th, 2017.

The IRS

2.27 of 5 stars | 1688 reviews

~Miss Annoyed's The IRS Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like The IRS, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with The IRS in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!