The IRS: Got through to someone really quickly but they...
A The IRS customer review by GetHuman user ~Irs'd again this year from November 22nd, 2017
Background on ~Irs'd again this year's case
GetHuman: ~Irs'd again this year - can you tell our other The IRS customers when your case took place?
~Irs'd again this year: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Irs'd again this year a list of common The IRS problems)
~Irs'd again this year: "Order a Transcript" was why I was trying to call.
~Irs'd again this year's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Irs'd again this year: Got through to someone really quickly but they were not very knowledgeable and could not really tell me anything but to wait for the date of the letter and call back. :(
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~Irs'd again this year: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Irs'd again this year: I'd give them a one out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~Irs'd again this year: For that I would say four out of five.
GetHuman: And finally- any advice for other The IRS customers?
~Irs'd again this year: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Irs'd again this year taken from his The IRS customer service problem that occurred on November 16th, 2017.