The IRS: I couldn't get out of, "Voice mail jail?" I ne...
A The IRS customer review by GetHuman user ~Pamela Ann Truex from November 21st, 2017
Background on ~Pamela Ann Truex's case
GetHuman: ~Pamela Ann Truex - can you tell our other The IRS customers when your case took place?
~Pamela Ann Truex: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Pamela Ann Truex a list of common The IRS problems)
~Pamela Ann Truex: "Fraud" was why I was trying to call.
~Pamela Ann Truex's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pamela Ann Truex: I couldn't get out of, "Voice mail jail?" I need an appointment with a LOCAL agent in MI. I was assigned to an agent, ** hours North of Detroit and absolutely need an appointment in the Pontiac, MI office. Please help me. Pamela Truex *** *** ****
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~Pamela Ann Truex: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pamela Ann Truex: I'd give them a one out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~Pamela Ann Truex: For that I would say four out of five.
GetHuman: And finally- any advice for other The IRS customers?
~Pamela Ann Truex: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pamela Ann Truex taken from his The IRS customer service problem that occurred on November 20th, 2017.