Its the IRS.. need I say more. Budget cuts so t...
A The IRS customer review by GetHuman user ~Wage Slave from November 21st, 2017
Background on ~Wage Slave's case
GetHuman: ~Wage Slave - can you tell our other The IRS customers when your case took place?
~Wage Slave: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Wage Slave a list of common The IRS problems)
~Wage Slave: "Tax Question" was why I was trying to call.
~Wage Slave's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Wage Slave: Its the IRS.. need I say more. Budget cuts so they cannot answer the phone. Over * mths and nothing about my return, they tell me just to call back... and call back.. Yet cant reach human unless you play the game. *sigh*
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~Wage Slave: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Wage Slave: I'd give them a one out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~Wage Slave: For that I would say two out of five.
GetHuman: And finally- any advice for other The IRS customers?
~Wage Slave: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Wage Slave taken from his The IRS customer service problem that occurred on November 18th, 2017.