The IRS: We have ****s of people without employment in t...

A The IRS customer review by GetHuman user ~Just me123 from November 27th, 2017

Background on ~Just me123's case

GetHuman: ~Just me123 - can you tell our other The IRS customers when your case took place?
~Just me123: Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to The IRS, and if so, how?
~Just me123: I used the 800-829-1040 number I found for on the GetHuman The IRS customer phone number page I was on: The IRS Customer Service Phone Number
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Just me123 a list of common The IRS problems)
~Just me123: "Track My Refund" was why I was trying to call.

~Just me123's review of The IRS customer service

GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Just me123: We have ****s of people without employment in this country looks like this would be a great start to getting people working for a pay check...if they don't have enough people to answer the phones, I know a few people who could use some extra money and would be happy to have a job working for the government!
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~Just me123: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Just me123: I'd give them a one out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~Just me123: For that I would say four out of five.
GetHuman: And finally- any advice for other The IRS customers?
~Just me123: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Just me123 taken from his The IRS customer service problem that occurred on November 18th, 2017.

The IRS

2.27 of 5 stars | 1688 reviews

~Just me123's The IRS Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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