The IRS: i filed thru Liberty a tax return for the Maria...
A The IRS customer review by GetHuman user ~Linda Hine from November 22nd, 2017
Background on ~Linda Hine's case
GetHuman: ~Linda Hine - can you tell our other The IRS customers when your case took place?
~Linda Hine: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to The IRS, and if so, how?
GetHuman: And which of these common The IRS customer issues best describes the reason you wanted to talk to them?
(Shows ~Linda Hine a list of common The IRS problems)
~Linda Hine: "Fraud" was why I was trying to call.
~Linda Hine's review of The IRS customer service
GetHuman: So how would you sum up your experience for GetHuman's The IRS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Linda Hine: i filed thru Liberty a tax return for the Marian S. Mc Master Family Trust in **** and never received a refund. It was looked at a by a CPA and was refiled for ****. My name is Linda Hine, I am the Executor of this estate, and have not received the refund of $****.**. I cannot get thru to a live person, where's my refund does not information, I tried another number and they said they cannot give me any information. My phone number is (***) ***-****. Again my name is Linda Hine, Executor of the Marian S. Mc Master Family Trust. I was not court appointed. It is in my mother's Trust. Please tell me where this refund is. Thank you.
GetHuman: Let's quantify your experience contacting The IRS. On a scale of 1 to 5, how easy is it go get help on a The IRS problem?
~Linda Hine: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Linda Hine: I'd give them a five out of five on communication.
GetHuman: And what about The IRS's ability to quickly and effectively address your problem?
~Linda Hine: For that I would say four out of five.
GetHuman: And finally- any advice for other The IRS customers?
~Linda Hine: Call them early in the day or late. Don't forget any personal or account information you might need for The IRS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Linda Hine taken from his The IRS customer service problem that occurred on November 17th, 2017.