The Oregonian Newspaper: I paid for my TV guide the last of January--it...

A The Oregonian Newspaper customer review by GetHuman user GetHuman-21607 from November 26th, 2017

Background on GetHuman-21607's case

GetHuman: GetHuman-21607 - can you tell our other The Oregonian Newspaper customers when your case took place?
GetHuman-21607: Yeah. It was morning, on November 25th.
GetHuman: Did you reach out to The Oregonian Newspaper, and if so, how?
GetHuman-21607: I used the 503-221-8240 number I found for on the GetHuman The Oregonian Newspaper customer phone number page I was on: The Oregonian Newspaper Customer Service Phone Number
GetHuman: And which of these common The Oregonian Newspaper customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-21607 a list of common The Oregonian Newspaper problems)
GetHuman-21607: "Complaint" was why I was trying to call.

GetHuman-21607's review of The Oregonian Newspaper customer service

GetHuman: So how would you sum up your experience for GetHuman's The Oregonian Newspaper customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-21607: I paid for my TV guide the last of January--it is ******* today and I have only received one copy--their *** * is no help and the Oregonian doesn't seem to care. I can not find online a name or number of the local delivery person. What a terrible service!! The attitude seems to be "We have your money--so who cares about your problem?????????
GetHuman: Let's quantify your experience contacting The Oregonian Newspaper. On a scale of 1 to 5, how easy is it go get help on a The Oregonian Newspaper problem?
GetHuman-21607: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-21607: I'd give them a two out of five on communication.
GetHuman: And what about The Oregonian Newspaper's ability to quickly and effectively address your problem?
GetHuman-21607: For that I would say three out of five.
GetHuman: And finally- any advice for other The Oregonian Newspaper customers?
GetHuman-21607: Call them early in the day or late. Don't forget any personal or account information you might need for The Oregonian Newspaper to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-21607 taken from his The Oregonian Newspaper customer service problem that occurred on November 25th, 2017.

The Oregonian Newspaper

2.67 of 5 stars | 30 reviews

GetHuman-21607's The Oregonian Newspaper Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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