The Weather Channel: I demand & order them to put the old one on wea...
A The Weather Channel customer review by GetHuman user ~Shelly from November 24th, 2017
Background on ~Shelly's case
GetHuman: ~Shelly - can you tell our other The Weather Channel customers when your case took place?
~Shelly: Yes. It was afternoon, on November 19th.
GetHuman: Did you reach out to The Weather Channel, and if so, how?
GetHuman: And which of these common The Weather Channel customer issues best describes the reason you wanted to talk to them?
(Shows ~Shelly a list of common The Weather Channel problems)
~Shelly: "Problem With the App" was why I was trying to contact.
~Shelly's review of The Weather Channel customer service
GetHuman: So how would you sum up your experience for GetHuman's The Weather Channel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Shelly: I demand & order them to put the old one on weather.com because the new one you can't find nothing like weather friends I use that all the time so download the old weather.com & destroy the new weather.com at this minute I won't be happy till you return the old weather.com so I'll be totally pissed off at you folks like I am right now w*you folks so do that down loading old weather.com TODAY AT THIS MINUTE Weather Channel
GetHuman: Let's quantify your experience contacting The Weather Channel. On a scale of 1 to 5, how easy is it go get help on a The Weather Channel problem?
~Shelly: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Shelly: I'd give them a three out of five on communication.
GetHuman: And what about The Weather Channel's ability to quickly and effectively address your problem?
~Shelly: For that I would say one out of five.
GetHuman: And finally- any advice for other The Weather Channel customers?
~Shelly: Call them early in the day or late. Don't forget any personal or account information you might need for The Weather Channel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Shelly taken from his The Weather Channel customer service problem that occurred on November 19th, 2017.