TheaterMania.com: Their staff seems to be very knowledgeable abou...

A TheaterMania.com customer review by GetHuman user ~Stevenator from October 29th, 2017

Background on ~Stevenator's case

GetHuman: ~Stevenator - can you tell our other TheaterMania.com customers when your case took place?
~Stevenator: Yes. It was afternoon, on October 26th.
GetHuman: Did you reach out to TheaterMania.com, and if so, how?
~Stevenator: I used the 866-811-4111 number I found for on the GetHuman TheaterMania.com customer phone number page I was on: TheaterMania.com Customer Service Phone Number
GetHuman: And which of these common TheaterMania.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Stevenator a list of common TheaterMania.com problems)
~Stevenator: "None of those really matches why I wanted to call TheaterMania.com that day." was why I was trying to call.

~Stevenator's review of TheaterMania.com customer service

GetHuman: So how would you sum up your experience for GetHuman's TheaterMania.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Stevenator: Their staff seems to be very knowledgeable about theater, and they are very nice and helpful. However, they are not open ****. Their phone message says they're open Monday-Friday from *AM-*PM, and on the weekends it's **AM-*PM.
GetHuman: Let's quantify your experience contacting TheaterMania.com. On a scale of 1 to 5, how easy is it go get help on a TheaterMania.com problem?
~Stevenator: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Stevenator: I'd give them a four out of five on communication.
GetHuman: And what about TheaterMania.com's ability to quickly and effectively address your problem?
~Stevenator: For that I would say three out of five.
GetHuman: And finally- any advice for other TheaterMania.com customers?
~Stevenator: Call them early in the day or late. Don't forget any personal or account information you might need for TheaterMania.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Stevenator taken from his TheaterMania.com customer service problem that occurred on October 26th, 2017.

TheaterMania.com

5.00 of 5 stars | 36 reviews

~Stevenator's TheaterMania.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like TheaterMania.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with TheaterMania.com in any way.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!