Thehealthier.com: I placed an order with this company on Jul...
A Thehealthier.com customer review by GetHuman user ~VeronikaStarstorm from November 17th, 2017
Background on ~VeronikaStarstorm's case
GetHuman: ~VeronikaStarstorm - can you tell our other Thehealthier.com customers when your case took place?
~VeronikaStarstorm: Yes. It was evening, on November 7th.
GetHuman: Did you reach out to Thehealthier.com, and if so, how?
GetHuman: And which of these common Thehealthier.com customer issues best describes the reason you wanted to talk to them?
(Shows ~VeronikaStarstorm a list of common Thehealthier.com problems)
~VeronikaStarstorm: "Make a purchase" was why I was trying to call.
~VeronikaStarstorm's review of Thehealthier.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Thehealthier.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~VeronikaStarstorm: I placed an order with this company on Jul **, ****. It is now July **. Their website marks the product as shipped but does not provide any tracking information. I've attempted to directly contact them several times and received nothing in return. Their Twitter and Facebook haven't been updated since January *, ****. I feel completely duped and scammed.
GetHuman: Let's quantify your experience contacting Thehealthier.com. On a scale of 1 to 5, how easy is it go get help on a Thehealthier.com problem?
~VeronikaStarstorm: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~VeronikaStarstorm: I'd give them a one out of five on communication.
GetHuman: And what about Thehealthier.com's ability to quickly and effectively address your problem?
~VeronikaStarstorm: For that I would say four out of five.
GetHuman: And finally- any advice for other Thehealthier.com customers?
~VeronikaStarstorm: Call them early in the day or late. Don't forget any personal or account information you might need for Thehealthier.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~VeronikaStarstorm taken from his Thehealthier.com customer service problem that occurred on November 7th, 2017.
Thehealthier.com
1.75 of 5 stars | 3 reviews
~VeronikaStarstorm's Thehealthier.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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