Thertastore.com: We did a DIY kitchen remodeling last month. We...
A Thertastore.com customer review by GetHuman user ~Russel from November 16th, 2017
Background on ~Russel's case
GetHuman: ~Russel - can you tell our other Thertastore.com customers when your case took place?
~Russel: Yeah. It was evening, on November 14th.
GetHuman: Did you reach out to Thertastore.com, and if so, how?
GetHuman: And which of these common Thertastore.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Russel a list of common Thertastore.com problems)
~Russel: "Warranty claim" was why I was trying to call.
~Russel's review of Thertastore.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Thertastore.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Russel: We did a DIY kitchen remodeling last month. We bought RTA cabinets from them, the service was fast and the quality of cabinets we got exceeded our anticipations.
GetHuman: Let's quantify your experience contacting Thertastore.com. On a scale of 1 to 5, how easy is it go get help on a Thertastore.com problem?
~Russel: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Russel: I'd give them a five out of five on communication.
GetHuman: And what about Thertastore.com's ability to quickly and effectively address your problem?
~Russel: For that I would say five out of five.
GetHuman: And finally- any advice for other Thertastore.com customers?
~Russel: Call them early in the day or late. Don't forget any personal or account information you might need for Thertastore.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Russel taken from his Thertastore.com customer service problem that occurred on November 14th, 2017.
Thertastore.com
4.67 of 5 stars | 1 reviews
~Russel's Thertastore.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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