Ticket Liquidator: Horrible service. Could not get a real person o...
A Ticket Liquidator customer review by GetHuman user GetHuman-433898 from November 17th, 2017
Background on GetHuman-433898's case
GetHuman: GetHuman-433898 - can you tell our other Ticket Liquidator customers when your case took place?
GetHuman-433898: Yup. It was afternoon, on November 8th.
GetHuman: Did you reach out to Ticket Liquidator, and if so, how?
GetHuman: And which of these common Ticket Liquidator customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-433898 a list of common Ticket Liquidator problems)
GetHuman-433898: "None of those really matches why I wanted to call Ticket Liquidator that day." was why I was trying to call.
GetHuman-433898's review of Ticket Liquidator customer service
GetHuman: So how would you sum up your experience for GetHuman's Ticket Liquidator customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-433898: Horrible service. Could not get a real person on the phone. Finally had someone contact me after two days of trying to reach them, they were not familiar with my order, said they'd call me back and never did. The tickets I purchased are for an event * days from now and I still don't have them. Starting to panic.
GetHuman: Let's quantify your experience contacting Ticket Liquidator. On a scale of 1 to 5, how easy is it go get help on a Ticket Liquidator problem?
GetHuman-433898: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-433898: I'd give them a one out of five on communication.
GetHuman: And what about Ticket Liquidator's ability to quickly and effectively address your problem?
GetHuman-433898: For that I would say one out of five.
GetHuman: And finally- any advice for other Ticket Liquidator customers?
GetHuman-433898: Call them early in the day or late. Don't forget any personal or account information you might need for Ticket Liquidator to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-433898 taken from his Ticket Liquidator customer service problem that occurred on November 8th, 2017.
Ticket Liquidator
1.00 of 5 stars | 4 reviews
GetHuman-433898's Ticket Liquidator Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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