Ticketmaster: It's impossible to talk to a person at Ticketma...

A Ticketmaster customer review by GetHuman user ~Boo -- Ticketmaster bad from November 24th, 2017

Background on ~Boo -- Ticketmaster bad's case

GetHuman: ~Boo -- Ticketmaster bad - can you tell our other Ticketmaster customers when your case took place?
~Boo -- Ticketmaster bad: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Ticketmaster, and if so, how?
~Boo -- Ticketmaster bad: I used the 800-745-3000 number I found for on the GetHuman Ticketmaster customer phone number page I was on: Ticketmaster Customer Service Phone Number
GetHuman: And which of these common Ticketmaster customer issues best describes the reason you wanted to talk to them?
(Shows ~Boo -- Ticketmaster bad a list of common Ticketmaster problems)
~Boo -- Ticketmaster bad: "Change order" was why I was trying to call.

~Boo -- Ticketmaster bad's review of Ticketmaster customer service

GetHuman: So how would you sum up your experience for GetHuman's Ticketmaster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Boo -- Ticketmaster bad: It's impossible to talk to a person at Ticketmaster. Given the fees that T-master charges, their service is abysmal. If I had the choice, I'd never use Ticketmaster
GetHuman: Let's quantify your experience contacting Ticketmaster. On a scale of 1 to 5, how easy is it go get help on a Ticketmaster problem?
~Boo -- Ticketmaster bad: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Boo -- Ticketmaster bad: I'd give them a two out of five on communication.
GetHuman: And what about Ticketmaster's ability to quickly and effectively address your problem?
~Boo -- Ticketmaster bad: For that I would say one out of five.
GetHuman: And finally- any advice for other Ticketmaster customers?
~Boo -- Ticketmaster bad: Call them early in the day or late. Don't forget any personal or account information you might need for Ticketmaster to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Boo -- Ticketmaster bad taken from his Ticketmaster customer service problem that occurred on November 16th, 2017.


1.78 of 5 stars | 203 reviews

~Boo -- Ticketmaster bad's Ticketmaster Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ticketmaster, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ticketmaster in any way.

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