Ticketmaster WARNING*My best advise is not to p...

A Ticketmaster customer review by GetHuman user ~amy san francisco from November 12th, 2017

Background on ~amy san francisco's case

GetHuman: ~amy san francisco - can you tell our other Ticketmaster customers when your case took place?
~amy san francisco: Yes I can. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to Ticketmaster, and if so, how?
~amy san francisco: I used the 800-745-3000 number I found for on the GetHuman Ticketmaster customer phone number page I was on: Ticketmaster Customer Service Phone Number
GetHuman: And which of these common Ticketmaster customer issues best describes the reason you wanted to talk to them?
(Shows ~amy san francisco a list of common Ticketmaster problems)
~amy san francisco: "Track an order" was why I was trying to call.

~amy san francisco's review of Ticketmaster customer service

GetHuman: So how would you sum up your experience for GetHuman's Ticketmaster customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~amy san francisco: Ticketmaster WARNING*My best advise is not to purchase tickets from ticketmaster, they have false advertise , they took your $$ without mercy,after they had your $$ customer services or quality services meant nothing to them. TICKETMASTER IS BAD BAD BAD.
GetHuman: Let's quantify your experience contacting Ticketmaster. On a scale of 1 to 5, how easy is it go get help on a Ticketmaster problem?
~amy san francisco: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~amy san francisco: I'd give them a one out of five on communication.
GetHuman: And what about Ticketmaster's ability to quickly and effectively address your problem?
~amy san francisco: For that I would say two out of five.
GetHuman: And finally- any advice for other Ticketmaster customers?
~amy san francisco: Call them early in the day or late. Don't forget any personal or account information you might need for Ticketmaster to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~amy san francisco taken from his Ticketmaster customer service problem that occurred on November 2nd, 2017.


1.78 of 5 stars | 203 reviews

~amy san francisco's Ticketmaster Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ticketmaster, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ticketmaster in any way.

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