I always use Ticketwood to purchase my tickets...

A Ticketwood customer review by GetHuman user ~Diana from November 14th, 2017

Background on ~Diana's case

GetHuman: ~Diana - can you tell our other Ticketwood customers when your case took place?
~Diana: Yes. It was evening, on November 7th.
GetHuman: Did you reach out to Ticketwood, and if so, how?
~Diana: I used a help page I found on the GetHuman Ticketwood customer service contact info page: Contact Ticketwood Customer Service
GetHuman: And which of these common Ticketwood customer issues best describes the reason you wanted to talk to them?
(Shows ~Diana a list of common Ticketwood problems)
~Diana: "None of those really matches why I wanted to contact Ticketwood that day." was why I was trying to contact.

~Diana's review of Ticketwood customer service

GetHuman: So how would you sum up your experience for GetHuman's Ticketwood customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Diana: I always use Ticketwood to purchase my tickets. Actually, they don't sell tickets, but it's a free comparison search engine. And I use it to make sure I get the cheapest tickets in the market. I use their comparison to get sports, concerts, and theater tickets, and I really appreciate the free service they are offering. I recommend it for everyone.
GetHuman: Let's quantify your experience contacting Ticketwood. On a scale of 1 to 5, how easy is it go get help on a Ticketwood problem?
~Diana: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Diana: I'd give them a five out of five on communication.
GetHuman: And what about Ticketwood's ability to quickly and effectively address your problem?
~Diana: For that I would say five out of five.
GetHuman: And finally- any advice for other Ticketwood customers?
~Diana: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ticketwood to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Diana taken from his Ticketwood customer service problem that occurred on November 7th, 2017.


5.00 of 5 stars | 1 reviews

~Diana's Ticketwood Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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