Tiffanystreet.com: My wife and I ordered some lights from them. Th...
A Tiffanystreet.com customer review by GetHuman user GetHuman-325656 from November 8th, 2017
Background on GetHuman-325656's case
GetHuman: GetHuman-325656 - can you tell our other Tiffanystreet.com customers when your case took place?
GetHuman-325656: Sure. It was morning, on November 6th.
GetHuman: Did you reach out to Tiffanystreet.com, and if so, how?
GetHuman: And which of these common Tiffanystreet.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-325656 a list of common Tiffanystreet.com problems)
GetHuman-325656: "Track order" was why I was trying to call.
GetHuman-325656's review of Tiffanystreet.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Tiffanystreet.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-325656: My wife and I ordered some lights from them. The website was OK to use, but once we started waiting, they delivery date started slipping.**When we tried to contact customer support is was very poor. For example, first we tried to call during posted business hours. No one answers. I actually thought that they were out of business.**Eventually we got an email from them. When we asked for help speeding it up, they were rude and just cancelled the order, which of course meant it was just a big waste of time to use them.**Expect delays and maybe not even getting your order. We never got ours, so our wait was just a waste of time.
GetHuman: Let's quantify your experience contacting Tiffanystreet.com. On a scale of 1 to 5, how easy is it go get help on a Tiffanystreet.com problem?
GetHuman-325656: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-325656: I'd give them a one out of five on communication.
GetHuman: And what about Tiffanystreet.com's ability to quickly and effectively address your problem?
GetHuman-325656: For that I would say three out of five.
GetHuman: And finally- any advice for other Tiffanystreet.com customers?
GetHuman-325656: Call them early in the day or late. Don't forget any personal or account information you might need for Tiffanystreet.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-325656 taken from his Tiffanystreet.com customer service problem that occurred on November 6th, 2017.
Tiffanystreet.com
2.00 of 5 stars | 1 reviews
GetHuman-325656's Tiffanystreet.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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