Time Warner Cable Commercial Class Internet Technical Support: I called the * *** *** ****, the *st time the s...
A Time Warner Cable Commercial Class Internet Technical Support customer review by GetHuman user ~Cort42 from November 4th, 2017
Background on ~Cort42's case
GetHuman: ~Cort42 - can you tell our other Time Warner Cable Commercial Class Internet Technical Support customers when your case took place?
~Cort42: Yup. It was late at night, on October 30th.
GetHuman: Did you reach out to Time Warner Cable Commercial Class Internet Technical Support, and if so, how?
GetHuman: And which of these common Time Warner Cable Commercial Class Internet Technical Support customer issues best describes the reason you wanted to talk to them?
(Shows ~Cort42 a list of common Time Warner Cable Commercial Class Internet Technical Support problems)
~Cort42: "None of those really matches why I wanted to call Time Warner Cable Commercial Class Internet Technical Support that day." was why I was trying to call.
~Cort42's review of Time Warner Cable Commercial Class Internet Technical Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Time Warner Cable Commercial Class Internet Technical Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cort42: I called the * *** *** ****, the *st time the system hung up on me, *nd time I was able to reach a rep in *min **sec, and she gave me exactly what I asked for. Which by my standard is great, but because I work in a call center I know it was just average.
GetHuman: Let's quantify your experience contacting Time Warner Cable Commercial Class Internet Technical Support. On a scale of 1 to 5, how easy is it go get help on a Time Warner Cable Commercial Class Internet Technical Support problem?
~Cort42: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cort42: I'd give them a five out of five on communication.
GetHuman: And what about Time Warner Cable Commercial Class Internet Technical Support's ability to quickly and effectively address your problem?
~Cort42: For that I would say one out of five.
GetHuman: And finally- any advice for other Time Warner Cable Commercial Class Internet Technical Support customers?
~Cort42: Call them early in the day or late. Don't forget any personal or account information you might need for Time Warner Cable Commercial Class Internet Technical Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cort42 taken from his Time Warner Cable Commercial Class Internet Technical Support customer service problem that occurred on October 30th, 2017.