Time Warner Road Runner: could not delete my attachment files from raodr...
A Time Warner Road Runner customer review by GetHuman user ~Kim Everhart from November 15th, 2017
Background on ~Kim Everhart's case
GetHuman: ~Kim Everhart - can you tell our other Time Warner Road Runner customers when your case took place?
~Kim Everhart: Yup. It was late at night, on November 11th.
GetHuman: Did you reach out to Time Warner Road Runner, and if so, how?
GetHuman: And which of these common Time Warner Road Runner customer issues best describes the reason you wanted to talk to them?
(Shows ~Kim Everhart a list of common Time Warner Road Runner problems)
~Kim Everhart: "Setup service" was why I was trying to call.
~Kim Everhart's review of Time Warner Road Runner customer service
GetHuman: So how would you sum up your experience for GetHuman's Time Warner Road Runner customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kim Everhart: could not delete my attachment files from raodrunner so I can add new ones to send new e-mail. I am terribly angry and would like to speaks to someone on the phone to fix this problem!!!!!!!*-***-***-****
GetHuman: Let's quantify your experience contacting Time Warner Road Runner. On a scale of 1 to 5, how easy is it go get help on a Time Warner Road Runner problem?
~Kim Everhart: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kim Everhart: I'd give them a five out of five on communication.
GetHuman: And what about Time Warner Road Runner's ability to quickly and effectively address your problem?
~Kim Everhart: For that I would say two out of five.
GetHuman: And finally- any advice for other Time Warner Road Runner customers?
~Kim Everhart: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Time Warner Road Runner to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kim Everhart taken from his Time Warner Road Runner customer service problem that occurred on November 11th, 2017.