Tonik: I spoke with an agent at this number that extre...
A Tonik customer review by GetHuman user GetHuman-229646 from November 10th, 2017
Background on GetHuman-229646's case
GetHuman: GetHuman-229646 - can you tell our other Tonik customers when your case took place?
GetHuman-229646: Sure. It was morning, on November 2nd.
GetHuman: Did you reach out to Tonik, and if so, how?
GetHuman: And which of these common Tonik customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-229646 a list of common Tonik problems)
GetHuman-229646: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-229646's review of Tonik customer service
GetHuman: So how would you sum up your experience for GetHuman's Tonik customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-229646: I spoke with an agent at this number that extremely helpful in helping me review and apply for a health plan.
GetHuman: Let's quantify your experience contacting Tonik. On a scale of 1 to 5, how easy is it go get help on a Tonik problem?
GetHuman-229646: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-229646: I'd give them a five out of five on communication.
GetHuman: And what about Tonik's ability to quickly and effectively address your problem?
GetHuman-229646: For that I would say five out of five.
GetHuman: And finally- any advice for other Tonik customers?
GetHuman-229646: Call them early in the day or late. Don't forget any personal or account information you might need for Tonik to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-229646 taken from his Tonik customer service problem that occurred on November 2nd, 2017.
Tonik
5.00 of 5 stars | 2 reviews
GetHuman-229646's Tonik Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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