ToolKing.com: Waiting for toolking to call me back.I want to...
A ToolKing.com customer review by GetHuman user ~Bob Talakowski from November 16th, 2017
Background on ~Bob Talakowski's case
GetHuman: ~Bob Talakowski - can you tell our other ToolKing.com customers when your case took place?
~Bob Talakowski: Yup. It was afternoon, on November 12th.
GetHuman: Did you reach out to ToolKing.com, and if so, how?
GetHuman: And which of these common ToolKing.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Bob Talakowski a list of common ToolKing.com problems)
~Bob Talakowski: "Overcharge/Strange charge" was why I was trying to call.
~Bob Talakowski's review of ToolKing.com customer service
GetHuman: So how would you sum up your experience for GetHuman's ToolKing.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bob Talakowski: Waiting for toolking to call me back.I want to returne a product I purchased thu TOOLKIN.This is the first stepo in the return pokicy.
GetHuman: Let's quantify your experience contacting ToolKing.com. On a scale of 1 to 5, how easy is it go get help on a ToolKing.com problem?
~Bob Talakowski: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bob Talakowski: I'd give them a two out of five on communication.
GetHuman: And what about ToolKing.com's ability to quickly and effectively address your problem?
~Bob Talakowski: For that I would say five out of five.
GetHuman: And finally- any advice for other ToolKing.com customers?
~Bob Talakowski: Call them early in the day or late. Don't forget any personal or account information you might need for ToolKing.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bob Talakowski taken from his ToolKing.com customer service problem that occurred on November 12th, 2017.
ToolKing.com
3.50 of 5 stars | 2 reviews
~Bob Talakowski's ToolKing.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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