Toyota Financial Services: People who dont care nor want to understand oth...
A Toyota Financial Services customer review by GetHuman user GetHuman-326804 from November 8th, 2017
Background on GetHuman-326804's case
GetHuman: GetHuman-326804 - can you tell our other Toyota Financial Services customers when your case took place?
GetHuman-326804: Yes. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Toyota Financial Services, and if so, how?
GetHuman: And which of these common Toyota Financial Services customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-326804 a list of common Toyota Financial Services problems)
GetHuman-326804: "Update account information" was why I was trying to call.
GetHuman-326804's review of Toyota Financial Services customer service
GetHuman: So how would you sum up your experience for GetHuman's Toyota Financial Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-326804: People who dont care nor want to understand others work here. They dont care and are very rude. I dont know how people tolerate this company and still do business with them. This is the worst company that I have come across with as far as customer relations and to work with is concerned.
GetHuman: Let's quantify your experience contacting Toyota Financial Services. On a scale of 1 to 5, how easy is it go get help on a Toyota Financial Services problem?
GetHuman-326804: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-326804: I'd give them a one out of five on communication.
GetHuman: And what about Toyota Financial Services's ability to quickly and effectively address your problem?
GetHuman-326804: For that I would say one out of five.
GetHuman: And finally- any advice for other Toyota Financial Services customers?
GetHuman-326804: Call them early in the day or late. Don't forget any personal or account information you might need for Toyota Financial Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-326804 taken from his Toyota Financial Services customer service problem that occurred on November 4th, 2017.