Toys ''R'' Us: Non-native speaker, but was easily enough under...
A Toys ''R'' Us customer review by GetHuman user ~too old for this from November 24th, 2017
Background on ~too old for this's case
GetHuman: ~too old for this - can you tell our other Toys ''R'' Us customers when your case took place?
~too old for this: Yes. It was morning, on November 23rd.
GetHuman: Did you reach out to Toys ''R'' Us, and if so, how?
GetHuman: And which of these common Toys ''R'' Us customer issues best describes the reason you wanted to talk to them?
(Shows ~too old for this a list of common Toys ''R'' Us problems)
~too old for this: "Change order" was why I was trying to call.
~too old for this's review of Toys ''R'' Us customer service
GetHuman: So how would you sum up your experience for GetHuman's Toys ''R'' Us customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~too old for this: Non-native speaker, but was easily enough understood. Could not help me immediately because there were able to push it off on the store. The woman was polite and tried to get managerial assistance, but they told her no. I hate this store so much and can't wait for it to go out of business.
GetHuman: Let's quantify your experience contacting Toys ''R'' Us. On a scale of 1 to 5, how easy is it go get help on a Toys ''R'' Us problem?
~too old for this: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~too old for this: I'd give them a one out of five on communication.
GetHuman: And what about Toys ''R'' Us's ability to quickly and effectively address your problem?
~too old for this: For that I would say one out of five.
GetHuman: And finally- any advice for other Toys ''R'' Us customers?
~too old for this: Call them early in the day or late. Don't forget any personal or account information you might need for Toys ''R'' Us to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~too old for this taken from his Toys ''R'' Us customer service problem that occurred on November 23rd, 2017.