TracFone Wireless: Have call several times recording said they wou...
A TracFone Wireless customer review by GetHuman user ~sue dryden from November 23rd, 2017
Background on ~sue dryden's case
GetHuman: ~sue dryden - can you tell our other TracFone Wireless customers when your case took place?
~sue dryden: Yes I can. It was morning, on November 21st.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~sue dryden a list of common TracFone Wireless problems)
~sue dryden: "Cancel service" was why I was trying to call.
~sue dryden's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sue dryden: Have call several times recording said they would call back never have email no response as of this time.***
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~sue dryden: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sue dryden: I'd give them a one out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~sue dryden: For that I would say four out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~sue dryden: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sue dryden taken from his TracFone Wireless customer service problem that occurred on November 21st, 2017.